Listening & Leading: The Birth of the Isoko Peace Institute and Rwanda’s Global Lessons on Justice and Resilience

This is the fifth in an occasional series of blog posts occasioned by a visit to Rwanda this past summer. The firstsecond, third, and fourth can be found at the included links.

In previous blog posts, I have reflected on the powerful experiences that shaped my 2024 visit to Rwanda—observing the resilience of communities, the deep listening that fosters healing, and the transformative work being done to advance justice and reconciliation. These experiences culminated in two pivotal events: our visit to the future site of the Isoko Peace Institute and attendance at the international conference, Listening & Leading: The Art and Science of Peace, Resilience & Transformational Justice, from Rwanda to the World, held in Kigali.

The visit to the site of the Isoko Peace Institute (IPI) and the conference were hosted by Aegis Trust, an organization at the forefront of genocide prevention and peacebuilding. Aegis Trust operates the Kigali Genocide Memorial, which serves as both a site of remembrance and an educational center for reconciliation. The IPI and the conference embodied Aegis Trust’s mission, uniting voices from across the world to explore how Rwanda’s experiences can inform global efforts to counter hate, foster justice, and build sustainable peace.

The Birth of the Isoko Peace Institute

Before the official announcement at the conference, my friends from the Medical College of Wisconsin and I had the extraordinary opportunity to visit the future site of the IPI at the invitation of Freddie Mutanguha, CEO of Aegis Trust.

This invitation-only event was a deeply moving experience. As we stood on that land, surrounded by cultural celebrations, music, and dance, we could feel simultaneously the weight of history and the hope for the future. It was a profound reminder that, even in a nation once devastated by violence, joy and resilience endure. The rhythms of the drums, the grace of the dancers, and the warmth of the community embodied the essence of rebuilding not just structures, but relationships and trust.

Drummers and dancers celebrating
Celebrating the announcement of the Isoko Peace Institute

The IPI will serve as a global center for learning, where Rwanda’s lessons on resilience, justice, and healing will be shared with the world—a vision that felt profoundly real in our onsite moment. An ambitious initiative, the IPI will be constructed by Aegis Trust in Bugesera in Eastern Rwanda. Designed as a “sister campus” to the Kigali Genocide Memorial, the institute will be a hub for research, training, and policy development in peace and conflict resolution. It will serve as a space where scholars, practitioners, and future leaders can engage in transformative dialogue and action.

As we stood on that land, we were not just visitors; we were witnesses to a future in the making. The IPI will be more than a building; it will be a beacon of education, reconciliation, and global peacebuilding.

Alice Wairimu Nderitu, the United Nations Under-Secretary-General and Special Adviser on the Prevention of Genocide, and Freddie Mutanguha, the CEO of Aegis Trust.
Alice Wairimu Nderitu, the United Nations Under-Secretary-General and Special Adviser on the Prevention of Genocide, and Freddie Mutanguha, the CEO of Aegis Trust.

Shortly after the Isoko Peace Institute visit, we had the privilege of attending the conference in Kigali, a global gathering that brought together some 380 participants from more than 25 countries, all committed to building peace in their own communities. The conference was a testament to Rwanda’s post-genocide transformation—one that has turned unimaginable loss into a model for healing and justice. It provided a space for learning, connection, and action, reaffirming that peace is possible when we choose to pursue it with intention and courage.

A Conference with Global Impact

Throughout the conference, we were honored by the presence of Alice Wairimu Nderitu, the United Nations Under-Secretary-General and Special Adviser on the Prevention of Genocide, who spoke powerfully about the urgency of addressing hate speech and fostering reconciliation. A historic memorandum of understanding (MOU) between the UN Office of Prevention of Genocide and Aegis Trust was signed, ensuring continued collaboration in global peace efforts. Other MOUs were also formalized, strengthening Aegis Trust’s partnerships with the Rwanda Ministry of National Unity and Civic Engagement, the Rwanda Ministry of Education, the Medical College of Wisconsin, and UNESCO. These partnerships will help expand education, research, and practical applications of peacebuilding initiatives worldwide. In my next and final blog in this series, I will discuss the developing partnership between Aegis Trust and the Medical College of Wisconsin.

We learned that the conference was bookended by two significant gatherings which extended its reach. Before the main event, the United Nations Office on the Prevention of Genocide hosted a three-day workshop on hate speech, bringing together forty journalists—particularly from Africa—to discuss the rising dangers of misinformation and incitement. On the other end of the conference, the International Membership Organization for Memorials and Museums Related to Human Rights convened forty museum directors, including Professor Emma Nardi, who leads the global consortium of museums and memorials. These conversations deepened the conference’s impact, reinforcing the critical role of education and storytelling in preventing future atrocities.

Listening as a Tool for Justice

A recurring theme throughout the conference was the power of listening as a tool for transformation. In Rwanda, listening to stories has played a vital role in reconciliation—whether through gacaca courts, community dialogues, or reconciliation villages. One particularly moving experience for the audience was listening to stories from Rweru Reconciliation Village, where genocide survivors and former perpetrators now live side by side. Their journey toward coexistence is about not simply forgiving the past but actively creating a shared future. Their testimonies reminded us that deep listening is itself an act of justice—it acknowledges pain, fosters understanding, and opens the door to healing.

Having previously visited this village just before the start of the conference, I had the opportunity to witness this remarkable community firsthand, an experience I shared in my blog, Rweru Reconciliation Village: A Symbol of Forgiveness and Healing in Post-Genocide Rwanda. Walking through the village, I saw not just a place of survival but one of intentional reconciliation, where courage and humanity intersect. Hearing the villagers speak again at the conference reinforced that reconciliation is—far from a passive process—an active, ongoing commitment to rebuilding trust and dignity. Their stories remain some of the most powerful examples of what is possible when a society chooses peace over division.

Transformational Leadership and Global Justice Practices

The conference underscored the necessity for visionary leadership in post-conflict societies. Rwanda’s leaders have focused not only on rebuilding infrastructure but also on restoring social cohesion. This dual approach—addressing both physical and relational wounds—has enabled the country to make extraordinary strides in just three decades.

Keynote speakers emphasized that effective leadership requires courage, transparency, and inclusivity. Their discussions reinforced that, whether in government, education, or community initiatives, true leadership is about bringing people together and bridging divides.

This theme resonated beyond Rwanda. The conference facilitated an exchange of global justice practices, with attendees sharing lessons from restorative justice programs in the United States, Indigenous peace traditions in Latin America, and community-led reconciliation efforts in Africa to name a few. While every society faces unique challenges, the core principles of listening, humility, and accountability transcend borders.

The Leadership of Freddie Mutanguha

Among the most inspiring figures at the conference was Freddie Mutanguha, the CEO of Aegis Trust, whose personal story is a testament to resilience and purpose. Having lost nearly eighty family members and friends in the 1994 genocide against the Tutsi, Mutanguha transformed his unimaginable grief into a lifelong commitment to genocide prevention and peacebuilding. Under his leadership, Aegis Trust has expanded its impact, from running the Kigali Genocide Memorial to leading educational initiatives that challenge hatred and promote reconciliation worldwide. His work serves as a powerful reminder that leadership in post-genocide societies is not about rhetoric but about action, education, and healing.

The Founding Vision of James and John Smith

The legacy of Aegis Trust is also shaped by the dedication of James and John Smith, who have been instrumental in genocide prevention and historical memory. Their unwavering commitment to justice and peace led to the founding of Aegis Trust, which has played a pivotal role in documenting the history of genocide, supporting survivors, and equipping communities with the tools to prevent future atrocities. Through their leadership, Aegis Trust has built global partnerships, influenced policy, and provided a platform for voices that might otherwise have been forgotten. Their work, alongside leaders like Freddie Mutanguha, illustrates that transformational leadership is about more than responding to the past—it is about actively shaping a future where justice, dignity, and peace prevail.

A Call to Action: Rising Beyond Doubt

The story of Rwanda’s transformation is not just about overcoming the tragedy of genocide—it is about the intentional, courageous work of building a more just and peaceful society. Standing at the future site of the Isoko Peace Institute and participating in the conference were more than moments of reflection—they were calls to action. The resilience and determination I witnessed in Rwanda reminded me that peace is not a passive state; it is an ongoing process that requires collective effort, moral courage, and deep listening.

The creation of the IPI and the powerful exchanges at the conference demonstrated that healing and justice are not abstract ideals—they are lived experiences shaped by bold leadership, honest dialogue, and the willingness to confront painful truths. As Rwanda shares its lessons with the world, the Isoko Peace Institute will become a symbol of what is possible when a nation chooses reconciliation over division, and hope over despair.

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Putting a Face to the Harm—Commemorating Lives

Andrew Center LogoMy previous blog post, Memory Matters—Recalling Rwanda, introduced the unforgettable experience I had at a 2024 summer conference in that country, which was held in conjunction with the 30th anniversary of the Genocide Against the Tutsi. What I saw, what I heard, what I felt furthered my foundational belief and commitment directing the Andrew Center for Restorative Justice at Marquette University Law School.

To begin basically: Memory, through storytelling, is essential to moving beyond violence and harm—the first step toward cultivating healing and safety for those harmed and accountability and compassion for those who harmed. In Rwanda, where more than one million children, women, and men were slaughtered over three months, any hope for peace requires remembering to commemorate those innocents who died because of ethnic hatred propagated in the name of revenge. In a country where genocide survivors and perpetrators are neighbors, co-workers, and even family members living side-by-side, that means putting a face to those behind the staggering statistics, which alone cannot truly speak to the senseless brutality.

Last July, I saw some of the faces during visits to two of nearly ten genocide memorials the Rwandan government created a decade after the unspeakable happened in summer 1994. This blog post is harder to write than the previous one because each of those faces—captured in time by photographs or symbolically present through stark physical remnants of the victims as well as perpetrators—represents a life story. Maurice, a guide at one of the memorials and genocide survivor, explained simply, “Sharing stories brings the humanity back to us.” That struck me. Who is remembered readily by loved ones left behind is why we all must not look away but rather remember through respectful commemoration. I write this perhaps-painful-to-read blog in that spirit.

Kigali Genocide Memorial

As the largest in the nation, the genocide memorial in the city of Kigali is the final resting place of more than 250,000 Tutsi murdered in the area. Funded in part by the city and organizations such as Aegis Trust, which facilitated the summer conference I attended, the memorial opened in 2004. It consists of the Exhibit Building, Burial Place, and Gardens of Reflection, all designed to serve as the starting point for education in peace and values, which is now built into Rwanda’s national school curriculum to strengthen community resilience against division. The site does so in many ways:

  • Providing a dignified place of burial for Tutsi victims
  • Educating visitors about the causes of the Genocide Against the Tutsi and other genocides throughout history and the world
  • Teaching how to prevent future genocides
  • Documenting evidence of the Genocide Against the Tutsi, testimonials of survivors, and stories of the victims
  • Supporting survivors, especially widows and orphans.

A man speaking Accompanied by our guide, Maurice (pictured with permission), we first toured three permanent exhibitions at the Kigali memorial.

“The 1994 Genocide Against the Tutsi”

Detailing colonial roots of the ethnic hatred behind the genocide and the failure of the international community to intervene, this exhibit depicts the horrors and atrocities of 1994. That includes attempting to explain how friends, neighbors, and family members committed violent crimes against the Tutsi and Tutsi sympathizers—including brutality against women and children who, if not killed, were raped and mutilated in an effort to prevent a new generation of Tutsi from emerging.

“Wasted Lives”

Describing similar horrors including the Holocaust and Srebenica, this exhibit demonstrates that Rwanda is among too many instances of lives senselessly wasted through genocide.

“The Children’s Room”

A memorial to the murdered Tutsi children, this was the most painful exhibit for me and clearly the most real to Maurice, himself a child in 1994 who lost many in his family. Large pictures of boys and girls, each depicting the personal story behind the once-smiling face and including age and favorite foods, concluded with his/her last words, memories, and details of death. Some of those like Maurice who survived are also pictured, including quotes about watching their mothers chopped to death and witnessing babies slammed against walls. The inhumane acts I read about were so unthinkable that I don’t have the luxury to forget. Rather, I have the duty to relay, in order to commemorate the victims.

Two LizardsIn stark contrast to the exhibitions’ vivid depictions and descriptions, two other parts of the memorial—the Burial Place and Gardens of Reflection—completed my visit. The sanctity of the underground tombs and concrete-covered mass graves filled with caskets and bones of unidentified victims forbids any photography inside. None is needed to feel the depth of such loss—compounded by the reality that remains continue to be found and placed in the tombs. The day I visited, two lone roses on the ground stood as sentinels to the quarter-million lives lost in this vicinity alone.

Nyamata Genocide Memorial

Another 10,000 lives are commemorated at the memorial located around the grounds of the former Nyamata Church. What remains of the church—where Tutsi sought refuge, only to be massacred over two weeks in April 1994—is a chilling site of remembrance, especially for women survivors who were systematically raped and abused in that once-hallowed space.

Led by a survivor-guide, I saw the tin roof riddled with bullet holes. A white altar cloth red from blood. Benches for prayer repurposed to display the clothing of the once prayerful. The basement that resembles catacombs, with coffins and racks of skulls and bones, including those of many infants. Haunting and profound words of survivors appear on plaques throughout the church, now sacred for a reason much different that the structure’s original intent. Two examples only:

“I remember the sound of blood flowing on the floor.”

“If you had known me, and you had really known yourself, you would not have killed me.”

The memorials I experienced are vital reminders of the human capacity for evil and destruction. But if we allow the story to end there, we fail those who perished. In my next blog post, I will plumb the better side of humankind as I share my visit to the Rweru Reconciliation Village—a model of hope rooted in the human capacity to forgive and build peace.

Thank you for being on this journey with me.

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Trusting the Process—Restorative Justice Circle at Racine Correctional Institution

Andrew Center LogoWhen I was a new judge, Ret. Justice Janine Geske invited me, as a community member, to participate in a three-day restorative justice circle at Green Bay Correctional Institution. I asked Janine, who is an extraordinary circle facilitator, what she expected would happen during the three days.

Long before the Philadelphia 76ers would make the phrase (somewhat) famous, she emphatically told me to “trust the process.” I wasn’t quite sure what that meant, but I trusted Janine, who had become Distinguished Professor of Law at Marquette University and was leading the Law School’s Restorative Justice Initiative, as it was then known. Over the three days, I quickly discovered what she meant.

Eighteen years later, I found myself facilitating such a restorative justice circle at Racine Correctional Institution—and participants asking me, “What do you think will happen?” My answer was ready: “trust the process.”

Restorative justice circles are a structured process based on and rooted in indigenous practices. First Nations people use a talking piece, such as a stick, feather, rock, or selected object, to facilitate conversation in the circle. Whatever is used, it’s the person holding the object who has the right to speak, and everyone else must listen. The circle is considered sacred. First Nations people observed that the circle is a significant symbol in nature and represents wholeness, completion, and the cycles of life and human connection.

Restorative justice circles are a unique way of approaching harm from crime or wrongdoing. It is not focused on retribution or punishment but rather on “righting the wrong” and healing. Circles bring people who harm into facilitated dialogue with those who have been harmed and with members of the community. Empathy created in a circle is often palpable. Participants can obtain a deeper understanding of the ripple effects of harm from a criminal act and hopefully come to understand how the lives of those harmed have been changed. Circles also are about discerning ways to work toward harm repair.

After participating with Janine in circles and, more recently, facilitating circles at Racine Correctional Institute, I realized that deep listening, facilitated conversations, storytelling, and human connection in circles can lead to compassion, empathy, understanding, and healing. The energy created from using this respectful approach to talking with others provides a sense of interconnectedness that is not often present in our daily lives. “Trusting the process” is merely a shorthand way of saying that deepening communication and building trust in restorative justice circles can create a healing space for participants that can profoundly transform their lives.

I do all of this as Janine’s successor, directing Marquette University Law School’s Andrew Center for Restorative Justice, which was established in December 2021. The mission of the Andrew Center is to teach, practice, and promote restorative justice as a response to harm that can result in healing from the ripple effects of crime.

I include here some reflections by law students who participated in the restorative justice circles at Racine Correctional Institution.

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In one of his latest publications, Fratelli Tutti, Pope Francis called for the growth of what he terms “a culture of encounter capable of transcending our differences and divisions.” I find deep wisdom in Francis’ call to action because of how I have seen myself and others transformed by encounters with others very different from ourselves.

During the two days I was part of a restorative justice circle at Racine Correctional Institute, I was in sacred community with mostly—but not exclusively—incarcerated men. I found myself in direct encounter with people with whom it does not appear I have much in common. And I was profoundly affected and transformed by what I heard and witnessed, and most importantly, by whom I shared the circle with. Restorative justice circles are a sacred community—albeit a temporary one, in most cases, and in them can be found healing, hope, grief, joy, a sense of belonging—a broad spectrum of emotions. I will continue to process the ways I have been affected and transformed by this experience. However, I think one thing that affected me most was the display of courage shown by everyone in the circle, but especially our friends who are presently incarcerated.

Prison is a hard place; it is not a place where radical vulnerability is rewarded, even if it is one of the bravest things a person can do. The men incarcerated opened themselves up to one another and to the entire circle with such speed and ease after being just beyond spaces in which they cannot—or at least should not—do so. The way the men showed such courage to open their hearts to be affected by what they heard, and to make known just how it affected them in this space, in a prison, was unlike anything I have experienced in my life.

This encounter in a restorative justice circle transformed me in ways I am barely beginning to understand, and I know that it transformed others—especially the men. My hope is that Marquette University Law School and the Andrew Center for Restorative Justice, in keeping with their Jesuit roots, continue building a culture of encounter through transformative experiences and practices such as this.

Member of the Class of 2024

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Having the opportunity to directly participate in the restorative justice program held at Racine Correctional was one of the most impactful experiences of my educational career, if not my entire life. Connecting so deeply with community members, other students, and, most of all, the men within the institution was truly life changing. It was incredible to see the immediate results restorative justice can have in bringing people together and the immense and necessary healing that occurs within the practice. I am so grateful for the opportunity, and I look forward to continuing to learn more about and participate in this transformative process.

Member of the Class of 2025

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It’s difficult to find just a few words to describe my circle experience at Racine Correctional Institution. Humbling, haunting, compelling, and hopeful come to mind. This was an unforgettable, deeply impactful experience.
I remember my first thought walking towards the prison: “If I didn’t know any better, I’d think I was walking into a school.” Indeed, we met in one of the classrooms. They were on the Shakespeare unit, by the looks of the announcement board. By the second day, it became apparent that many of the men had gone away as teens, adding to a sad irony. Saying goodbye to the circle members on the third day was much harder than I expected it to be. I have found myself reflecting on small and strange things, like pausing as I choose which streaming service to watch tonight, considering Tommy*, who went away so long ago he has never seen a cellphone up close.
The growth of the group was incredible to see. The first day, we got to know one another and talked about the ripple effects of harm. Even the most reserved folks, or those clearly wary of the circle process and all the “feeling” talk, offered a thought by the end of the first day. The second day, the three victim survivors told their stories of being impacted by violence. One was shot; one was raped; one’s son was murdered. Across generations, genders, and races, every single person in the room was visibly impacted by these raw, detailed accounts of harm. The light and humanity in the room outweighed the tears and pain in a lovely and surprising way as the victims also shared their healing journeys, a continuous process for them all.

Prison is not a place where it is safe to cry or be perceived as weak. But the survivors’ openness and incredible ability to find a space of healing in places like circles in prisons created a space where vulnerability was valuable for everyone on the third day. People shared their fears, hopes, regrets, ambitions. Adam* shared how nice it was to be called by his first name for three days by people who saw him for who he was, not what he did, a thought echoed by many. The inmates thanked one another for sharing and crying, as it allowed others to share and cry. They committed to one another to continue to support each other and create space for each other to heal while they serve their sentences. A few community members shared feelings of guilt for leaving the inmates behind. One of the quietest circle members, John*, expressed gratitude but said, “We made our choices. You can’t feel guilty for that; we take responsibility and decide what we do next.”

If you are reading this as a free person, know that you have many more similarities with these inmates than you do differences, when it comes down to what really matters. I think of Sam*, who reminded me of my baby brother as we chatted during a break. They have the same birthday and favorite rapper and both quit playing baseball when they had great potential. A half hour later, sitting next to me, he shared that he was about eleven the first time he saw someone get shot. He later shared he himself has been shot twice. We may grow up with different circumstances and make different choices that others cannot understand from the outside. But we are only a variable or two away from a completely different life at any moment. My little brother, anyone’s little brother, is just a few bad choices away from a cell next to Sam where all the cards are on the table. What connects us as human beings is so much stronger than what we presume makes us different.

People want, and need, to feel safe, to be heard, and to heal. Creating a space where that is possible is a gift to each participant and the communities to which they belong. If I had to simplify my biggest lesson from my three days at RCI, it would be that to understand, one must deeply, actively, empathically listen because, while the saying goes, hurt people will hurt people, the inverse holds true. Those who find healing can, and will, foster healing for others.

* Names changed to respect privacy.

Member of the Class of 2025

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I’m a 2L in the Restorative Justice Clinic and recently took part in the Racine Correctional Institute restorative justice circle with about twenty of the inmates, teaching them about, and discussing, victimization and the ripple effects of harm. Unfortunately, I was only able to attend one day of the three-day circle, but it was one of the most amazing, touching, and educational experiences I’ve ever had. If I could take part in a restorative justice circle again, I would do it in a heartbeat. Learning about restorative justice is one thing, but being able to witness how it can shape people is on a whole other level. It was the first time I had ever participated in a circle, so I came in with no idea how it was going to go. We talked about the process in our class, but I had never taken part in an actual circle.

Restorative justice processes of circles, dialogues, conferences, and more are amazing, but a huge part of the processes depends on participation and willingness of the offender. I feel as though, sometimes, initial thoughts about this may encompass some skepticism because you would think that offenders who commit serious crimes may not want to take part in anything around restorative justice. However, after being a part of the circle, I was completely wrong. I was surprised in the best way by how the inmates got to be so open, positive, and willing to share their stories, reflect on their lives, and learn about the ripple effects of the harm they have committed. Not only this but listening to them talk about how they wanted to keep practicing restorative justice even after the circle was done was so impactful and profound. Taking part in the circles not only changed the inmates but changed me as well. It was such an overwhelming, humbling, and transformative experience that I will carry with me always.

The experience of the RCI circle reminds you of how blessed you are. I feel as though participating in any restorative justice practice can remind you of how blessed you are. I’m blessed to be able to go home, watch TV, spend time with my friends and family, but also blessed because I got to have the opportunity to take part in the circle, sit with the men listening to the victim impact stories, and be able to empathize to their thoughts and feelings. Restorative justice allows for a coming together of those harmed—the victim, offender, and community members—to encourage accountability and repair harm. Repairing harm or an emphasis on healing is rare in the traditional legal system. So, being able to take part in any restorative justice practice can give you a sense of feeling blessed and grateful that you get an opportunity to take part in something so special, rare, and simply just transformative in the legal field. In that circle, I felt no different than the other people sitting there with me. We were all humans, and we all had a story. I was so proud to be there and am sure I will always feel the effects of that experience.

Member of the Class of 2025

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