Faith and Determination Drive Milwaukee Port’s Director

You could learn important things about Jackie Q. Carter just by looking at the shirt she wore for her turn at the center of an interview program at Marquette Law School on October 11, 2023.

“God don’t play about me,” the shirt said in bold letters.

That leads to concluding that Carter focuses much of her life on religion, that she is dedicated and serious about the things she pursues, and that she is forthright in offering her perspectives.

Carter was selected by Milwaukee Mayor Cavalier Johnson in January 2023 to be director of the Port of Milwaukee. She is the first woman and first Black person to hold that position and one of the very few women or Black people to hold a major executive position for any port in the United States.

Carter was the guest for a “Get to Know” session moderated by Derek Mosley, director of the Lubar Center for Public Policy Research and Civic Education at Marquette Law School. The new series is aimed at giving interesting people opportunities to talk about themselves and their work.

Carter showed during the hour–long program how intent she is on both religion and her work for the port.  “If you ever heard me speak in public, you know how I always want to stop and honor God,” she said as the conversation began. “The foundation of who I am is my faith.”

Most of Carter’s childhood years were spent living near Washington Park on Milwaukee’s west side. Her family was on welfare at times, and she was raised primarily by her grandmother, who was the person who “founded me in the faith,” Carter said. Carter was a student at several Milwaukee– area colleges and universities, culminating in her receiving an MBA degree from Concordia University in Mequon, and she explored several career possibilities before going to work for Milwaukee city government, first in the city treasurer’s office and then in the budget office.

That led to her becoming the finance officer for the port, which is part of city government. And when the port director announced that he was retiring, he urged her to apply for the job. She and her husband prayed on it, she applied, and she was selected.

Carter is a determined booster of the port and its importance. The port is a driver of the economy not only of Milwaukee but of Wisconsin as a whole, she said. The port is, in effect, the landlord for shipping operations and other users of the 467 acres of land it owns, including the Summerfest grounds and the Discovery World museum. Mountains of salt, visible from the Lake Freeway that passes over port property, ismake up one of the best– known commodities that arrives in the part, but Carter described other products handled in large volumes, including steel and agricultural goods.

One area of growth for the port has been tourism, with increasing numbers of cruise ships docking in Milwaukee. Carter said the first cruise ship arrived in 2014. In 2023, there were 33 cruise ship arrivals, involving about 13,000 passengers.

Carter, who became a minister in 2022, sees the hand of God in leading her to her position with the port. “The Lord was laying that path out,” she said. And she is appreciative of people such as Mayor Johnson and port staff who have backed her success.

But she is also firm in asserting her own qualifications and accomplishments. “I earned the right to sit here in this chair,” she said. “Nobody gave it to me.”   

Video of the “Get to Know” program may be viewed by clicking on the link below.

Get to Know: Jackie Carter – YouTube

Continue ReadingFaith and Determination Drive Milwaukee Port’s Director

Horrified but Optimistic: Criminal Justice System Leaders Assess Pandemic’s Impact in Milwaukee

OTI Justice in the Time of Covid“Everything is connected to everything.” That phrase, spoken by Milwaukee County District Attorney John Chisholm, summed up much of the content of a program on the impact of COVID-19 on Milwaukee County’s criminal justice system on Tuesday (Sept. 26, 2023) in the Lubar Center of Marquette Law School’s Eckstein Hall.

There were several ways of looking at that thought:

First, there was a long list of impacts of the COVID pandemic, including major services that were shut down, disrupted, or limited for long periods. It wasn’t one aspect of the pandemic that was the key, it was all the aspects coming together to impair the effectiveness of law enforcement and courts.

Second, as speakers at the program put it, the justice system is an ecosystem and problems in one aspect of the system impact problems in other parts. For example, a shortage of public defenders or court reporters or jails cells affects the work of police and courts broadly.

Third, five key leaders who were on the panel assessing the pandemic’s effect on the criminal justice system in Milwaukee emphasized how well they worked together during the pandemic, how closely they stayed connected to teach other, and how much they were not willing to point fingers at others in blame for major problems that occurred.

And fourth, as Chisholm put it, the justice ecosystem is part of the broader ecosystem of how the community functions or doesn’t function, as was especially true during the heights of COVID. One example: “You shut a school system down and then you’re shocked that a bunch of young kids are stealing cars and driving recklessly?” Chisholm asked.

Put all the impacts together and you have a justice system in which many services were reduced, problems increased, and bad things happened in Milwaukee.

The focus of the program was an August 2023 report from the Wisconsin Policy Forum titled “Under Pressure: The Milwaukee Justice System’s Recovery from COVID-19.”

Rob Henken, president of the policy forum, began the Lubar Center program with a summary of data collected for the report, including increased criminal offenses, led by a huge increase in motor vehicle thefts; a decline in arrests by Milwaukee police that Henken called “precipitous”; declining rates in how many criminal cases were being charged by the district attorney’s office; and development of a large backlog of court cases.

Reacting to the findings in the report were Chief Judge Carl Ashley of the Milwaukee County Circuit Court; Tom Reed, Regional Attorney Manager of the State Public Defender’s Milwaukee Trial Office; Jeffrey Norman, Milwaukee Police Chief; Mary Triggiano, who was chief judge in Milwaukee County during the heights of the pandemic and who is now director of the Andrew Center for Restorative Justice at Marquette Law School; and Chisholm. Moderating the program was Derek Mosley, director of the Law School’s Lubar Center for Public Policy Research and Civic Education.

Ashley, the current chief judge, said he was “extraordinarily proud” of the way leaders in the system as a whole worked to keep services going and deal with problems. While not minimizing problems that developed, he said he was optimistic that improvements in the system as a whole would come out of what was learned ruing the pandemic.

“We are not going to prison our way out of our criminal justice issues,” Ashley said. “This is a tremendous opportunity for us to do things differently.” He said how the system overall deals with people with mental health problems is one area where improvements can be made.

Reed described the challenges of keeping public defender work going during the pandemic, as well as in recent years more broadly. Shortages of attorneys to represent indigent defendants had developed and then grew worse during the pandemic. And without attorneys to represent defendants, cases could not proceed. Reed said there are points when he faced deep problems finding attorneys in a timely manner. Things have gotten better, he said, and provisions in the current state budget increasing pay for defenders, as well as assistant district attorneys, are beginning to help.

Triggiano said that at the start of the COVID crisis, people were told shutdowns would last two weeks. “Who knew?” she asked. She said that as much as backlogs built and problems grew, people worked cooperatively day and night to restore services. In some ways, such as the resumption of jury trials, the justice system did better than other sectors.

Norman said that data such as the number of crimes and arrests needed to be looked at in the context of all that police were dealing with. Assessing the performance of the police department isn’t only about data such as the number of arrests but about “quality arrests,” as he put it. One important factor during the pandemic was restrictions on how many people could be put in jail, he said, which meant some lesser offenses were not leading to arrests and incarcerations.

Chisholm said the data in the Policy Forum’s report “horrified us,” but the leaders wanted to be open and candid about what they had faced and continue to face. “Having the highest rates of homicide and nonfatal shootings, it has horrified everybody up here,” he said. “We’re doing everything we can to try get that back under control. But we’re not going to see anyone pointing fingers at each other because we all share this.”

He said everyone on the panel “got into public service . . . because they believe in trying to make the community a better place.”

Chisholm gave an example of the pandemic’s impact. He said expansion of the Sojourner Family Peace Center, a non-profit that serves woman and children impacted by domestic violence, was intended to reduce such violence and stabilize lives. He said that, unfortunately, the pandemic proved the theory was correct: As the pandemic has reduced the use of Sojourner’s services, “we’ve seen unprecedented levels of serious violence and homicides that have been domestic violence related.” Milwaukee needs preventive services such as this, he said.

Chisholm said many of the factors behind reduced crime rates before the pandemic hit, such as improved health and social services, were knocked out by the pandemic.

He said that in 2019, he thought the overall situation in Milwaukee was “crappy” when it came to efforts to improve lives and reduce problems, but there were some positives. Now, he said, leaders are trying to get back to the 2019 level. He said he hopes that will occur by the end of 2023.

Video of the program may be watched by clicking here.

Continue ReadingHorrified but Optimistic: Criminal Justice System Leaders Assess Pandemic’s Impact in Milwaukee

Milwaukee Police Chief Asks the Public: “Our Hand Is Out. Meet Us Halfway.”

We’re all in this together. If we want a safer Milwaukee, we need people to come together to trust law enforcement, to build healthy connections in neighborhoods, to provide help to those who might otherwise be headed for trouble. Law enforcement can’t do it alone.

That was the broad message from the Milwaukee area’s two top law enforcement leaders during an “On the Issues” program Thursday, June 1, 2023, at Eckstein Hall.

The most powerful statement of the theme came from Milwaukee Police Chief Jeffrey Norman. Derek Mosley, director of the Law School’s Lubar Center for Public Policy Research and Civic Education and moderator of the program, asked Norman and Milwaukee County Sheriff Denita Ball what they consider the most pressing need of the departments they lead.   

“I’ve said it time and time again: It’s trust. It’s trust that we are doing the right things for the right reasons for you all,” Norman responded, gesturing to the audience of about 200.

Norman, who was named acting chief in 2020 and given the full title in 2021, urged people to leave behind past problems with some of his predecessors. Holding on to the past hampers moving forward, and the department has changed, he said.  

“We have a different culture in the Milwaukee Police Department,” he said. “Believe me. Accountability is real. But we have a lot of great men and women doing work to keep our community safe. And I stand on that.

“It’s important for all of you to know that this is a different department. It’s a different department. Give us that benefit of the doubt. It’s a partnership. It’s not a one-way vehicle here. We can’t get to reckless driving, we can’t get to violent crime, we can’t get to the things that are going on in our neighborhoods if we do not trust each other.

“Our hand is out. Meet us halfway.” He held out his hand as he spoke.

Ball jokingly responded to Norman’s impassioned call by saying, “All right, rev.”

She agreed that trust is important. But she said staffing is the biggest challenge for the sheriff’s department, with need for both more deputies to patrol freeways, parks, and the airport and more people to work in the Milwaukee County Jail, which she oversees.

Norman, who is a 2002 graduate of Marquette Law School, also said staffing is a continuing issue for the police department.

Earlier in the program, Mosley referred to the killings at the Christmas parade in Waukesha in 2021 and at a Fourth of July parade in Highland Park, Ill., in 2022. He asked if tragedies such as those affected preparations for large events in Milwaukee this summer.

Norman said law enforcement plans for what can be done to minimize chances of such crises, including more use of physical barriers, more visible presence of officers, and more work with community groups ahead of and during events. But, he said, events such as the killings in Highland Park by someone who was in a building overlooking the parade can be hard to prevent.

Emphasizing the theme of partnering with the community, he said a big part of what can be done is information and help from citizens. “It’s you all,“ he said. The slogan , “If you see something, say something,” is important, he said. Tips from citizens are valuable.

Ball said the sheriff’s department has built up its relationships with the 19 municipal police departments in Milwaukee County and with other law enforcement agencies. “We are better together,” she said.

Norman said collaboration among agencies was valuable and can increase effectiveness. As he put it, “You’ve got the peanut butter, I’ve got the jelly, let’s make a sandwich.”

The two took several questions and comments from the audience. One person asked how police judge whether to react strongly or stand back when there is major disorder. Norman responded, “I’m not going to allow death and destruction on my watch.”

To watch video of the program, click here.

Continue ReadingMilwaukee Police Chief Asks the Public: “Our Hand Is Out. Meet Us Halfway.”